Yesterday a lot of people tweeted about Uniqlo’s latest thing, Utweet. I was surprised so many people tweeted it having witnessed it pass through my brain without feeling stirred at all.
Anyway, I shared my surprise:


And of course, there was the other side of the argument. Iain correctly said that “Not everything has to be big and complicated to be good.”
My brother retorted more dryly:

The debate itself is a bit boring – to me. That the debate happened is the interesting bit and Tim’s comment is a good starting point.
The people who expressed a like for the UTweet idea saw their proclamation as a momentary salute, hardly deserved of analysis. So why did I – and others – appear to see it as something else?
The reason is that the sheer volume of fleeting mentions created the illusion of loud and sustained praise. Unintentionally, the RTers – collectively – made a big deal of it, even though individually they barely said a word. Each tiny salute fused together into an army of praise that flooded my twitter stream.
This illustrates the power of the connected world to distort actions by accumulation – and it takes me back to one of my favourite references from Richard Dawkins. (I’ve mentioned this at least twice before):
“The universe is populated by stable things. A stable thing is a collection of atoms that is permanent enough or common enough to deserve a name. It may be a unique collection of atoms, such as the Matterhorn, [...] or it may be a class of entities, such as raindrops, that come into existence at a sufficiently high rate [...] even if any one of them is short-lived.” – Richard Dawkins
I like to simplify this comparison into ‘the mountain and the raindrop’.
Each fleeting mention of the U Tweet idea was a raindrop. So for those that spat one out, the idea that others could read their action as OTT praise seemed understandably bizarre. But people like me saw all the raindrops at once. I wasn’t amazed that a raindrop had fallen, I was amazed that there was a monsoon — a class of ‘mountain’ if you will.
It’s really important to understand the two sides to this dynamic, because it’s key to communication and culture beyond this case. And transforming raindrops into mountains/monsoons is something worth interrogating. Which is why I’m so interested in ‘slippy ideas’.
Whether the UTweet thing is good or worthwhile isn’t really the interesting part of the debate. The debate is a reminder that no one acts alone anymore. Everything we say and do is connected to other people’s actions, whether we like it or not. Which means context is not completely controllable. And context is what caused the debate.
The hive is alive. Small gestures will continue to be grouped ‘inadvertently’ into authorless super-statements in the eyes of others. Such is the propagation of memes and it’s not going to stop. That’s something to capitalise on if you’re a marketer – and something to be sympathetic to, if you’re a human.

