tagged: newmedia

Why Qwiki won’t make us lazy

I’ve heard a few people speaking dismissively of Qwiki, the ‘information experience’ engine. If you don’t know what Qwiki does, it does this:

The all-too-familiar concern seems to be that watching Qwikis will make us all lazy. Although I’ve only played with Qwiki for twenty minutes, my (rushed) conclusion is that I disagree with those people. Here are two good things about Qwiki:

1. Satisfying partial interest
Our interest in things is not binary. I.e. We are not either interested or not interested; sometimes we are partially interested. The thing about being partially interested at a time of information overload is that we usually don’t ‘waste’ our energy exploring those things. Instead we spend our precious minutes on the things we’re very interested in.

In the same way that ‘free’ music opens us up to sounds we would otherwise never have bothered with, I think Qwiki will do the same thing with knowledge, by lowering the barrier to entry. There are things and places that I would like to know more about, but that I would never dig through long articles to learn about. Qwiki enables us to ‘window-shop’ for new information without committing too much effort. If that window-shopping turns up something interesting, I think we will find the energy to explore it more fully elsewhere.

2. Ambient knowledge
An interesting side effect of my first few Qwiki experiences was that my wife – who was getting ready to leave the house – heard and appreciated details of the Qwikis I was watching. It was about Edinburgh (where she went to University) and she found out that a band she likes also originates from there. She never would have discovered that if I was reading an article, because I wouldn’t have thought to tell her. Things get interesting when the edges blur.

Laziness is definitely a relevant part of this conversation, although I think it’s a subjective label. I’m quite a ‘lazy’ reader, in that if the thing I’m reading is not stimulating, I quickly tire and become less likely to continue. In technical terms: my reward diminishes and the effort required goes up, making the whole bargain seem not worthwhile.

If what I’m reading is highly stimulating/rewarding, then my motivation increases and I become more energised to read on. The beauty of Qwiki is that because the effort to consumer is so low, the reward is almost guaranteed to exceed the energy required to obtain it. The result is increased motivation and interest and a much higher chance of feeling compelled to research more.

Qwiki becomes ‘first base’ in knowledge’s seduction process. It won’t make us lazy. If anything, it will convert our existing laziness into something more useful.  Or will it? ;)

2 comments tagged: , ,

Nothing needs to be boring

A rather lovely idea to make collecting coupons more interesting. Who said there’s such a thing as a bad brief? Nothing needs to be boring.

leave a comment tagged: ,

Epic win app

This is genius. Well done Rex:

It builds on thinking I first saw here:

Maybe the next step will be seeing a version that tackles some of this stuff:

Can’t wait to see and try the app.

5 comments tagged: , ,

#worldcup #coverage #fail.


I was in Rygge Airport in Norway when England kicked off their world cup campaign against the USA. I was about to fly home, but thought I could catch the first half in the airport. I thought wrong.

“Sorry, we don’t have that channel.”

My best option was to follow the game through the twitter-commentary of the people I follow. I’m going to avoid going on about how this is ‘the first Twitter World Cup’. But it was interesting. This – for example – is how I realised that the USA had equalised – and that Robin Green had done a David James. Bottom to top, obviously:


Here it is in one stream of commentary:

“Rob Green #fail #ENG — shit — Er, why isn’t Joe hart playing? — BOOM #usa — oopsie #worldcup”

There’s something quite poetic about it. It told me everything I needed to know, with a colloquial edge you don’t quite get from official commentary. And it all arrived on my phone before any ‘official’ update.

Of course, not everyone watching on TV got to see the goal either. ITV HD made a colossal (if football is important to you) fuck up and cut to adverts seconds before England scored. Amusingly, this has made the news almost as much as Robin Green’s mistake has. The other stations revelled in being given the licence to cover their competitor’s failings. Sky News even replayed the exact sequence to show how bad ITV viewers had it.

We might not be the best footballing nation, but at least we enjoy to wallow in things when they go balls up ;)

leave a comment tagged: ,

this post has nothing to do with tea*

*I’ve had to change the post title to steer away unwanted traffic. Long story.

If you haven’t heard about chat roulette yet, this video will explain it perfectly. Basically, it connects you to a totally random user by web-cam. If you don’t like what you get, you can ‘next’ them. It’s beautifully simple and poetically cruel.

The guy making this micro-documentary, Casey, shares how things went for both him and his attractive female friend – and divides other users into girls, boys and perverts. Worth watching, if nothing else to compound your expectations.

Chat roulette is a great metaphor for the ruthlessly exciting culture of online engagement. Possibilities to connect are infinite and effortless but also at the constant mercy of people’s self-interest.

It’s also a good example of the importance of a good name. ‘Roulette’ tells a rich story about this experience before you even ‘play’.

4 comments tagged: ,

kidmapper at playful

playful

I spent the afternoon at Playful yesterday, at Conway Hall. So did other people.

There was lots of good stuff. And I only have a few minutes, so I’m going to quickly mention Tim Wright’s Kidmapper. No, not a tool to track children. Something much more awesomer.

A fuller explanation has been blogged here and on Tim’s blog, but here’s the skinny:
Tim read Kidnapped, by Robert Louis Stevenson. Realising the story referenced real places and dates, he decided to live out the book in the real world, travelling in the footsteps of its characters as he re-read it. Youtube uploads, tweets and general audience interaction followed as he made his way across the coast.

It was an eccentric idea. And eccentric ideas are usually the best ones, because they’re things we wouldn’t have thought of or bothered to see through. Long-story short, Tim’s journey became a much richer, less predictable and less linear experience as online followers of his journey responded to his open invitations to join him. In more ways than one, they became characters in the story.

I can’t do the idea justice here, so do have a dig through his site and his videos to get the full picture.

I’m sure Faris would have a few clever things to say about the project’s transmedia properties. I’ll say it like this:
Tim’s approach to Kidnapped reminds me of Nine Inch Nail’s iPhone app. Trent Reznor knows only too well, that bands aren’t just for listening. And Tim Wright shows us that books aren’t just for reading. Not any more.

1 comment tagged: ,

welcome to the ballroom

If, like me, you squirm at ‘social media’ talk, then this might be for you.

I shared the following metaphor (verbally) during a presentation the other day. It was one of those nervy moments where it could have gone horribly wrong. It’s an odd metaphor after all. But it went well. And it feels right. And you know how I feel about feeling.

OK, here it is:

Think of the time before communications tools as two cliff faces. You either needed a horse to try and find a way around, or you remained disconnected…

01

Then the telephone arrived. Think of the telephone as a long plank of wood stretching between the cliff faces. Hooray…

02

As more tools emerged, people had more options to communicate. More channels for interaction. Each one adds a another plank to our silly metaphor. (Not sure what the chap on the right is doing)…

03

More and more communications technologies emerged. Some of them started to overlap. You could start communicating one way and then leap across to another channel and carry on. Things were getting increasingly ‘social’…

04

These social technologies soon saturated the landscape, to the point that the individual ‘planks’ became less and less relevant. In fact, to the people moving across them, it was simply a walkway (with some big holes in that they would keep an eye out for)…

05

Eventually, the planks build up into what is best described as a ballroom floor. People are finally free to dance together in endless, fluid movements. They’re not thinking about planks. And they’ve forgotten about the time when a 400m drop separated them. They’re simply interacting effortlessly. They move between ‘channels’ without thinking…

06

If you want your company to “use social media”, remember the ballroom metaphor. Because there’s only really one question you need to ask yourself: “What kind of music should you play?”

Notes:
- Of course complex subject matters can’t be entirely described with cute stick men – but I think the metaphor has some value
- Likewise, that’s not the ONLY question you have to ask yourself, but poetic closing statements are nice aren’t they ;)

3 comments tagged: ,

loading my friends

soorc song

Working at Poke is a brilliant experience. In fact I have a post brewing inside me (sorry for the vision) that will share some of the things I’ve learned. This isn’t that post. But I think I might scratch the surface of it here.

‘We’ just launched an awesome thing, Sound of Orange Rockcorps. I use those quotation marks and include the word awesome unapologetically because I had absolutely no involvement with the project. This hopefully frees me to say how clever it is without the otherwise self-congratulatory overtone.

The video on the homepage explains the thing in detail. But basically, SOORC…

• Lays out the ‘anatomy’ of a song (each note and beat separated from one another)
• Allows you to record your own version of each separate note (with mouth and mic)
• Makes your notes accessible to your friends (via Facebook connect)
• Enables each of you to quickly assemble your own version of the song by choosing your favourite notes/beats
• Let’s you publish your finished piece in your Facebook newsfeed (of course)

Actually, I just got hold of the video, which also explains the link with Rockcorps:

Back to the list above: It’s point 3 (Makes your notes accessible to your friends) I want to talk about. I’m still a little bit old-school. I try not to be, but things move fast. So when I hear that I can make tunes with friends on Facebook, I immediately imagine a sequence of events like this:

1. I create something
2. I tick a box that says I want to invite my friends
2. They receive an invite
3. They tick a box to play along
4. They add to my thing
5. We both enjoy the finished product

But SOORC is elegant, living proof that technology is getting more and more invisible. The way it works is actually so simple (from a user perspective) that you could miss it.

There are no invites. There’s no waiting. There’s no fudged collaboration. By giving permission to Facebook, the collaboration bit is already done.

soorc loading friends

If anyone you know on facebook records a note, you’ll see it and you can use it in your song. Each contribution has ‘social presence’ built into it. Just say ‘yes’ to collaborating and your notes will float up into the social ether for your friends to pluck and use as they like. I find that very pleasing and exciting and interesting. Not least because (in my old-school way) I don’t feel comfortable with that whole ‘hey, Andy wants you to take part in this thing’ scenario. Reminds me of an age when the ‘thing’ was probably a rubbish e-card or something.

Orange’s brand proposition is ‘Together we can do more’. So from a strategic and creative point of view, collaborating with mates like this to create music is a stroke of genius. But pulling it off is even more impressive. I can do ideas. But I couldn’t do that.

It’s a testament to something very special about Poke: a fusion of excellent creative thinking, technological brilliance and a deep understanding of the culture of the web. Well done you clever bastards.

You still here? Go make music.

leave a comment tagged: , , , ,

putting the brakes on breaking news

When unconfirmed news of Michael Jackson’s death first exploded across Twitter, I was one of the many people flitting between sources as fast as my fingers could move. What was particularly interesting about the experience was the battle taking place inside me between the excitement of gossip and the need for facts.

mj news
(Images courtesy)

The source that broke the story – by my own experience and also according to other reports, was TMZ, a celebrity gossip site that I had never previously heard of. I found myself jumping between TMZ and more trustworthy sources like CNN, Reuters and the BBC. I did this to satisfy these two seemingly opposing needs: the need for excitement through incredible speculation and the need for assurance that it was true.

A couple of years ago, I mused that in many (mostly gossip-related) circumstances, truth is not as important as our desire to believe; that many of us would rather hear incredible stuff immediately than wait for confirmation. But actually both of these things are both important, they just serve different purposes. Gossip thrives at the beginning of the dust storm. Facts gain importance as the initial excitement fades.

This morning I read something that crystalised the whole thing for me; a quote from the CNN President, Joe Klein acknowledging the reporting game had changed for them. He sums it up rather succinctly:

“This whole thing about being first is overrated.”

The accompanying post at HolyKaw reads:

“Klein’s remarks seem to motion to the new, dramatic changes to journalism. Good luck being first: We’ve got Twitter. We’ve got Flickr. Heck, we’ve got Google Wave now. The true value of traditional journalism? Accuracy, ethics, and depth—not speed.”

The undoubtable shift in the media landscape-o-sphere (ahem) will, in my opinion, simply polarise news sources. The BBC could not suggest Jackson was dead until they were sure. It would compromise their journalistic integrity. TMZ on the other hand – they live in the land of gossip.

The age of credible. “serious” news sources being first is over. And that’s a good thing. It means we (readers) can indulge both our needs without overlap: We can wallow in sensationlism when the gossip breaks. These sources can embrace the drama of the plausible with wild abandon. Meanwhile the ‘proper’ news sources can do what they’re good at: dig out the full story. By the time our schoolyard excitement is over, we can go to the BBC to read what really happened.

It’s like cooking. Bring to the boil, then simmer. And you wouldn’t do those at the same time.

2 comments tagged: , , ,

passive doing

Neil just wrote a monster of a post on social media – or whatever you’re enjoying calling it this week. In true Perkinian style ;) it’s incredibly thorough and well thought through. Have a read.
It covers a lot, but one thing jumped out at me, which relates to my last post about the Iranian green-twitter campaign.

Neil writes:

“I think one of the most useful ways of thinking about your audience is through the level of engagement and interaction they have with what you’re doing. The internet is a does medium. It’s not for passive consumption, it’s about interaction.”

And his diagram helped to tell the story:

usersproducers neilperkin

But in reference to this diagram, he goes on to admit that:

Using the phrase ‘outer edges’ is potentially misleading – people may be as engaged with what you do here as anywhere else.

I agree (although the word engaged might not quite be right). Assuming the passive-to-active spectrum is linear is too simplistic. I immediately thought about what I wrote yesterday and I added this to Neil’s comments:

Things are perhaps most interesting when active and passive collide. They’re terms that are historically opposite, but now there is a new kind of behaviour that one might call ‘passive doing’ – participating with almost zero investment. Which hyper-connectivity and intuitive tools have made easy.

I know, I know. It’s a bit wanky to make up terms like ‘passive doing’. But you get my point. I sub-consciously (and in true binary style) succumbed to seeing the Iran campaign as ‘faux activism’. I think my discomfort was that it looked like it was trying to be a ‘doing’ thing, when actually it isn’t.

The web is full of passive doing. Because ‘doing’ simply means clicking nowadays. And in the quest to incentivise people to participate, I think maybe these things are being dressed up to make them feel more significant. ‘Exhale twice to show you care’ etc.

Anyway.

leave a comment tagged: , , , ,